True Value EDI integration and automation

Overview

Understanding True Value integration

Who this is for: Suppliers that sell to True Value, and the EDI, logistics and finance teams that support them.

True Value is a US hardware wholesaler and retail brand, operated as a subsidiary of Do it Best since 2024. Suppliers that trade with True Value electronically exchange documents such as the 850 purchase order, 855 purchase order acknowledgment, 860 purchase order change, 856 ship notice/manifest and 810 invoice. This page summarizes how that exchange works from the supplier's side, so your team can scope the work before mapping starts.

The program uses X12 4010. Order types include regional distribution centers, direct ship to members and import. Each order type can change which documents apply and how locations, labels and invoices are handled, so it helps to confirm which ones you will supply before you build anything.

Most of the effort goes into keeping your ERP, warehouse and shipping data consistent with what each document says. Ship notices, labels and invoices need to agree with the original order, and any rule that applies only to one order type needs its own handling in your maps. True Value sets its own requirements and can change them, so treat your account contact and current guide as the final word.