Telecom and Media integration
Verizon supplier EDI integration
A guide for suppliers connecting with Verizon's procurement, covering the order-cycle documents, matching rules and ERP integration.
Overview
Understanding Verizon integration
Who this is for: Equipment, device and materials suppliers selling to Verizon and its business units.
Verizon publishes EDI guidelines for suppliers through its supply chain services site. According to Verizon, its order-cycle EDI uses the purchase order, purchase order acknowledgment, advance ship notice and invoice, with purchase order changes introduced and an inventory document used for specific suppliers.
Verizon's purchase order guide explains that it matches acknowledgments and ship notices back to the original purchase order using specific fields, so those identifiers must be returned exactly on the supplier's documents. This matching is what allows Verizon to connect what was ordered, confirmed and shipped.
Verizon's published guides carry version dates, so suppliers should confirm they are working from current specifications. Verizon's supply chain site provides an e-commerce contact for EDI questions and onboarding, and suppliers should test each document with Verizon before trading in production.
Workflows
Typical Verizon business workflows
Verizon order cycle
- 1Receive 850 purchase order
- 2Send 855 acknowledgment
- 3Process 860 changes
- 4Send 856 ship notice
- 5Send 810 invoice
Documents and APIs
Common Verizon transactions
Documents commonly exchanged with Verizon, based on the public sources listed below. Exact requirements depend on your program, so always confirm against Verizon's current implementation guide.
| Document | Name | Direction | Purpose |
|---|---|---|---|
| 850 | Purchase Order | From Verizon | Verizon orders equipment or materials. |
| 855 | Purchase Order Acknowledgment | To Verizon | Confirms the order and echoes key purchase order fields. |
| 860 | Purchase Order Change | From Verizon | Changes an existing purchase order. |
| 856 | Advance Ship Notice | To Verizon | Describes shipments and echoes key purchase order fields. |
| 810 | Invoice | To Verizon | Bills Verizon for delivered goods. |
| 846 | Inventory Inquiry/Advice | To Verizon | Shares inventory for specific suppliers. |
Connectivity
How companies connect
EDI per Verizon guidelines
Suppliers exchange documents following Verizon's published EDI guidelines.
Verizon e-commerce team
Verizon provides an e-commerce contact for EDI setup and questions.
Challenges
Common integration challenges
Echoing purchase order fields
Acknowledgments and ship notices must return specific purchase order fields exactly.
Handling order changes
Purchase order changes must update open orders without creating duplicates.
Serialized equipment
Network equipment shipments may require detailed item and serial information.
How ECOM helps
How ECOM can support your Verizon integration
Telecom and Media
See how ECOM supports telecom supply chains.
SolutionEDI Integration
Integrate Verizon orders, changes, ship notices and invoices with your ERP.
ProductPRISM-SCV
Monitor acknowledgments and ship notices against each Verizon order.
ERP integration options
ECOM integrates Verizon order-cycle documents with your ERP so acknowledgments and ship notices return the required purchase order fields automatically.
Visibility and exception management
PRISM-SCV, ECOM's supply chain visibility product, is designed to follow each Verizon document from receipt to response and flag late or missing documents and mismatches, so your team can resolve exceptions before they affect the relationship.
Explore PRISM-SCVVerizon integration FAQs
Which EDI documents does Verizon use with suppliers?
Verizon's guidelines list the 850, 855, 856 and 810 for its order cycle, with the 860 purchase order change and an 846 for specific suppliers.
Why must suppliers return purchase order fields?
Verizon matches acknowledgments and ship notices to the original purchase order using specific fields, so they must be echoed exactly.
Who do suppliers contact about Verizon EDI?
Verizon's supply chain services site lists an e-commerce contact for EDI questions.
Is ECOM a Verizon partner?
This page is an integration guide and does not indicate a partnership with Verizon. ECOM builds integrations to Verizon's published guidelines.
Sources and accuracy
This guide summarizes publicly available information as of October 2026. Verizon sets its own requirements and can change them at any time; your Verizon implementation guide, supplier portal or account contact is the authoritative source for your program.
- Verizon Supply Chain Services Official Verizon source
- Verizon 850 purchase order guide Official Verizon source
Verizon is a trademark of its owner. Its mention does not imply endorsement of, or a partnership with, ECOM Specialist.
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Request Verizon integration assistance
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