Insurance integration

Assurant EDI and data integration

A guide to exchanging policy, bordereaux, claim and payment data with Assurant: company facts from its website, what specialty insurers typically exchange, and what to confirm before setup.

Overview

Understanding Assurant integration

Who this is for: Managing general agents, brokers, wholesalers, administrators, reinsurers and finance teams that exchange data with Assurant.

Assurant provides protection products and services for connected devices, homes and automobiles, often through other brands. Its website is assurant.com.

This page is an integration guide. It does not reproduce Assurant's specifications. We looked for public EDI or integration documentation from Assurant and found none we could verify, so this page stays general guidance. Connection requirements usually come from Assurant itself, through its onboarding team, its companion guides or its partner portal, and they can differ by line of business, program, state and region.

Specialty insurers work through brokers, wholesalers and managing general agents, and exchange policy, premium and loss reports, often called bordereaux, claims data and payments with them and with reinsurers. These move as ACORD data, XML, agreed flat files, spreadsheets or portal uploads, and the layouts differ by program and by partner. ECOM can read and integrate ACORD data; the formats and versions a partner uses are confirmed during scoping. Everything on this page that is not attributed to Assurant's own pages is general practice, not Assurant's published requirement; confirm each point with Assurant before you build maps or test.

Workflows

Typical Assurant business workflows

Typical requirements—confirm with your trading partner. Typical flows in this industry, not Assurant's published process.

Typical data exchange

  1. 1Agree layouts per program
  2. 2Map policy and loss data
  3. 3Exchange files on schedule
  4. 4Reconcile premium and losses
  5. 5Correct rejected records

Documents and APIs

Assurant documents by program

Typical requirements—confirm with your trading partner. We could not verify Assurant's EDI requirements from a published source, so these are documents commonly exchanged in this industry, not Assurant's confirmed requirements. Confirm the list, versions and programs with Assurant.

DocumentNameDirectionProgramStatusPurpose
Bordereaux Premium and loss reports To Assurant Not stated General guidance Typically reports premium and losses for each program on a regular schedule.
ACORD ACORD policy and agency data Both directions Not stated General guidance Typically carries policy, endorsement and billing data between brokers, agents and the insurer.
Claims Claim files and status Both directions Not stated General guidance Typically carries claim notices, status and payment details between the insurer and its partners.
Payments Premium, commission and claim payments Both directions Not stated General guidance Typically moves as bank files with remittance detail that must match policy and claim records.

Connectivity

How companies connect

  • AS2 or SFTP

    Many insurers and administrators exchange files directly over SFTP or AS2. Confirm which methods Assurant accepts.

    General guidance

  • Network or clearinghouse

    Some exchanges run through a value-added network or clearinghouse that translates and routes files to the partner.

    General guidance

  • Portals and APIs

    Some insurers offer partner portals or APIs for enrollment, policy, claims or payment data; access usually requires an account and a login.

    General guidance

Challenges

Common integration challenges

  • A layout per program

    Bordereaux and policy files differ by program and partner, so one source record is mapped separately for each.

  • Specifications by request

    Format specifications usually reach you through the insurer or through ACORD membership rather than a public download, so scoping starts by collecting them.

  • Reconciliation

    Premium, loss and payment records must agree between partners, or the gaps surface as disputes at period end.

  • Confirm the current requirements

    Document sets, versions and delivery rules change, and they come from Assurant directly, so confirm the current ones before building maps or testing.

How ECOM helps

How ECOM can support your Assurant integration

ERP integration options

ECOM connects the files Assurant asks for with your policy administration, claims, benefits and finance systems, so data moves without re-keying and exceptions are shown before a partner reports them.

Visibility and exception management

ECOM can monitor each Assurant exchange and show late, missing or rejected files and mismatches, so your team can resolve exceptions before they affect payments or coverage.

Next step

Get help with your Assurant program

Each request goes to an ECOM EDI specialist with Assurant's name attached, so the reply starts from your program.

  • Review Assurant's requirements

    Send us Assurant's guide or your program details; we explain the documents, rules and options for meeting them.

    Request a requirements review
  • Connect Assurant to your ERP

    Policy, claim, enrollment, billing and payment data in and out of the policy, claims, benefits and finance systems you already run.

    Discuss ERP integration
  • Testing and certification

    Build, test and certify each Assurant document, then go live with monitoring from the first file.

    Plan testing and certification

Typical requirements

Which Assurant exchange applies to you

Typical requirements—confirm with your trading partner. This section is general practice for this type of insurer, not requirements published by Assurant. This guide does not imply approval, certification or a partnership.

Programs, brokers and bordereaux

Specialty business is usually organized by program. Managing general agents and brokers report premium and losses, often as bordereaux, on a schedule agreed for each program. Layouts can differ by program and partner.

Claims and payments

Claim notices and payments are exchanged separately from premium reporting, and payments usually move as bank files that must match the reports.

Regions, states and affiliates

Assurant may operate through different legal entities, states and regions. Requirements, contacts and connection methods can differ by entity, state, region, line of business and program, so confirm which Assurant entity and region applies to you before you build or test.

Typical onboarding checklist

  1. Confirm the entity, program and region you report under.
  2. Ask for the reporting layout, schedule and any validation rules.
  3. Agree how files are delivered and who receives them.
  4. Map your policy and loss data to the layout.
  5. Test with sample files and review rejected records.
  6. Reconcile premium, losses and payments each period.

Assurant integration FAQs

Which documents or files do partners of Assurant usually exchange?

Partners of specialty insurers typically exchange premium and loss reports, ACORD policy and agency data, claim files and status, premium, commission and claim payments. That is general practice, not Assurant's published list; confirm the set with Assurant.

Where do the requirements for connecting with Assurant come from?

From Assurant itself, usually through its onboarding team, companion guides or partner portal. This page does not reproduce them, and they can differ by line of business, program and region.

Do I need Assurant's implementation guide to start?

No. It helps to share any companion guide or file layout you already have, but if you have none, ECOM can help gather the requirements from Assurant and start from there.

What is not covered on this page about Assurant?

Which documents and file layouts Assurant accepts, the versions and companion guides it uses, the connection method, the testing steps and any security or compliance requirements were not found in public sources and are not covered on this page.

Can ECOM help connect with Assurant?

Yes. Once Assurant provides its requirements, ECOM can map, test and run the exchanges with your systems. This page is an integration guide and does not indicate a partnership with Assurant.

Sources and accuracy

This guide summarizes publicly available information as of November 2026. Assurant sets its own requirements and can change them at any time; your Assurant implementation guide, partner portal or account contact is the authoritative source for your program.

Request Assurant integration assistance

Tell us about your Assurant program, documents and ERP. We will outline the connection, mapping and testing plan.