Third-Party Logistics integration

C.H. Robinson EDI and API integration

A guide for carriers and shippers connecting with C.H. Robinson, covering load tenders, status updates, invoicing and API options.

Overview

Understanding C.H. Robinson integration

Who this is for: Carriers hauling freight for C.H. Robinson and shippers using C.H. Robinson for transportation management and brokerage.

C.H. Robinson is one of the largest third-party logistics providers, and it connects with carriers and shippers through both EDI and APIs. For carriers, C.H. Robinson publishes EDI specifications by freight mode, covering truckload, less-than-truckload and intermodal. The pattern is consistent: C.H. Robinson sends load tenders, carriers respond to tenders, send shipment status updates and submit freight invoices, and C.H. Robinson can send remittance information.

C.H. Robinson also offers APIs. Carrier APIs let carriers find and book loads from their own systems and send visibility updates, while shipper APIs connect a shipper's TMS or ERP to C.H. Robinson's Navisphere platform for shipments, rates and tracking.

For carriers, the value of integration is speed and accuracy: tenders accepted faster, status updates sent automatically from the TMS, and invoices that match the load. For shippers, it means shipment data and tracking flowing into their own systems without re-keying.

Workflows

Typical C.H. Robinson business workflows

Carrier load lifecycle

  1. 1Receive 204 load tender
  2. 2Send 990 response
  3. 3Send 214 status updates
  4. 4Deliver and capture POD
  5. 5Send 210 freight invoice

Shipper integration

  1. 1Create shipment in ERP or TMS
  2. 2Send to Navisphere
  3. 3Receive rates and booking
  4. 4Track shipment
  5. 5Reconcile freight costs

Documents and APIs

Common C.H. Robinson transactions

Documents commonly exchanged with C.H. Robinson, based on the public sources listed below. Exact requirements depend on your program, so always confirm against C.H. Robinson's current implementation guide.

DocumentNameDirectionPurpose
204Motor Carrier Load TenderFrom C.H. RobinsonC.H. Robinson offers a load to the carrier.
990Response to a Load TenderTo C.H. RobinsonThe carrier accepts or declines the tender.
214Shipment Status MessageTo C.H. RobinsonThe carrier reports pickup, in-transit and delivery events.
210Motor Carrier Freight InvoiceTo C.H. RobinsonThe carrier bills for the load.
820Payment Order/Remittance AdviceFrom C.H. RobinsonDetails payments to the carrier.
APICarrier and shipper APIsBoth directionsBook loads, send visibility updates and connect shipper systems.

Connectivity

How companies connect

  • EDI by freight mode

    C.H. Robinson publishes separate EDI specifications for truckload, LTL and intermodal carriers.

  • Carrier API

    Carriers can find and book loads and send visibility updates from their own systems.

  • Navisphere shipper API

    Shippers can connect their TMS or ERP to C.H. Robinson's Navisphere platform.

Challenges

Common integration challenges

  • Fast tender response

    Tenders must be answered quickly, which requires automation from the carrier's TMS.

  • Status update consistency

    Status messages need correct event codes and timing across every load.

  • Invoice matching

    Freight invoices must reference the right load and agreed charges.

How ECOM helps

How ECOM can support your C.H. Robinson integration

ERP integration options

ECOM integrates C.H. Robinson tenders, status updates and invoices with carrier TMS and shipper ERP systems, using EDI or APIs depending on your setup.

Visibility and exception management

PRISM-SCV, ECOM's supply chain visibility product, is designed to follow each C.H. Robinson document from receipt to response and flag late or missing documents and mismatches, so your team can resolve exceptions before they affect the relationship.

Explore PRISM-SCV

C.H. Robinson integration FAQs

Which EDI documents do carriers exchange with C.H. Robinson?

C.H. Robinson's published carrier specifications cover the 204 load tender, 990 tender response, 214 status message and 210 freight invoice, along with 820 remittance, organized by freight mode.

Can carriers use APIs instead of EDI?

C.H. Robinson offers carrier APIs for finding and booking loads and sending visibility updates. Check C.H. Robinson's carrier technology resources for current options.

Can ECOM connect our TMS to C.H. Robinson?

Yes. ECOM integrates TMS and ERP platforms with C.H. Robinson through EDI or APIs and monitors the flow in PRISM.

Is ECOM a C.H. Robinson partner?

This page is an integration guide and does not indicate a partnership with C.H. Robinson. ECOM builds integrations to published specifications.

Sources and accuracy

This guide summarizes publicly available information as of October 2026. C.H. Robinson sets its own requirements and can change them at any time; your C.H. Robinson implementation guide, supplier portal or account contact is the authoritative source for your program.

Request C.H. Robinson integration assistance

Tell us about your C.H. Robinson program, documents and ERP. We will outline the connection, mapping and testing plan.